SERP Features

What are SERP Features?

SERP features are unique elements that appear on Google’s search engine results page (SERP) that go beyond the traditional “10 blue links”. Common examples of SERP features include Featured Snippets, Knowledge Panels, video carousels and image packs.

These search features answer questions directly, showcase rich visuals, and offer quick access to specific information, thus improving the user experience.

The most common types of SERP features are (we’ll dive into each in more detail later):

• Featured Snippets: Concise answers pulled from websites, displayed above organic results.
• Top and Bottom Ads: Traditional text-based advertisements displayed at the top or bottom of search engine results.
• Video Carousels: Rotating or swipeable collections of video results relevant to your search.
• Rich Snippets: Enhanced information like reviews, ratings, and recipe ingredients directly in search results.
• Sitelinks: Additional links to specific web pages within a website displayed under the main result.
• People Also Ask: Related questions and answers directly below the main search result.
• Local Pack: Map and listings for local businesses relevant to the search query.
• Knowledge Panels: Informative boxes about entities like people, places, and things.
• Image Packs: Grids of thumbnails showcasing visually relevant images related to your query.
• X (Twitter) Cards: Rich media snippets from X (Twitter) accounts displayed within search results.
• Top Stories Carousel: Rotating carousel of news stories relevant to the query.
• AI Overviews: Concise summaries of complex topics created by artificial intelligence. While not as prevalent as other SERP features, these AI overviews offer an interesting glimpse into the future of search.

In short:

A SERP without any SERP features looks like this:

And one with SERP features looks like this:

How Common are Google SERP Features?

It’s extremely rare to find a set of Google results without any SERP features.

According to Semrush Sensor data from August 2024., only 1.49% of Google’s first page results are without SERP features of any kind.

Which is why it’s important to take SERP features into account when choosing keywords and optimizing your content for organic CTR.

11 Most Important SERP Features

Here are the 11 most common SERP Features that appear in Google. These also tend to have a significant impact on how people interact with Google’s search results.

1. Featured Snippets

Featured Snippets are large boxes that highlight a specific section of a webpage. And present that section inside of the results themselves.

The most common types of Featured Snippets are:

• The Definition Box — a snippet of text designed to give users a direct definition or description, usually concise
• The Table — a snippet that shows data that Google pulled from a page and displayed in a table format
• The Ordered List — a snippet that presents items in a specific order. Google usually uses Ordered Lists for queries that rank things in a specific order or queries that need a set of steps
• The Unordered List — a snippet that lists items that don’t need to be in any particular orders

Featured Snippets have a significant impact on organic click through rate. Ahrefs discovered that the Featured Snippet gets about 8% of all organic clicks.

2. Top and Bottom Ads

This is fairly straightforward.

Google’s SERPs have two main Google Ads advertising slots:

One at the very top of the page (above the organic listings). And another at the bottom of the page.

Wordstream data shows that the average CTR for a Google ad is about 3%. So ads definitely impact organic CTR. But much less so than Featured Snippets.

3. Video Carousels

Video carousels are a set of video results (usually pulled from YouTube) that appear in the results.

Here’s an example:

Google doesn’t show video results for most search queries.

(In fact, Semrush estimates that only about 6% of searches bring up a video result.)

That said, video carousels are significant because they take up a lot of SERP real estate. Plus, they often appear at or near the top of the page which makes people more likely to click on the video thumbnails they display.

4. Rich Snippets

Rich snippets are extra pieces of information that appear next to one specific result.

They’re basically SERP features for a specific result in the SERPs.

As you probably know, most Google results are made up of a title tag, a description and a URL.

Well, rich snippets add additional information that goes well beyond those 3 elements.

Which helps users decide whether or not to click on it.

For example, certain results show price and availability information as a rich snippet.

So if you’re shopping for a specific product, this can help you find the info you need without needing to hunt through a giant ecommerce product page.

FAQ snippets are another common form of rich snippets.

Like any rich snippet, implementing structured data on your page can dramatically increase the odds of getting rich snippets.

5. Sitelinks

Sitelinks come in two main forms:

Links that take searchers to a page on a website.

Or those that take searchers to a section of a page.

Either way, sitelinks are designed to present a list of links underneath a traditional result. That way, users can jump directly to a page or content that they want to see.

The most common forms of sitelinks are those that appear underneath a homepage for branded searches.

See why that’s helpful? If you search for “Tesla”, it can be hard for Google to understand exactly what you’re looking for from that site: the homepage? The about page? A page to login?

And sitelinks help you quickly find the page you want to visit.

It’s the same story with page-level sitelinks. They allow you to scan the main sections of a page. And, when you click, you’re taken to that section of the content.

6. People Also Ask Boxes

According to Advanced Web Ranking, People Also Ask (PAA) boxes show up in 8.5% of all US-based search queries.

You’ve likely seen PAA boxes before. They’re essentially mini FAQs embedded in the organic search results and are related to the original search query.

And when you click on them, they expand with an answer. And generate more related questions.

Google’s goal with PAA is to give users an easy way to find answers to their next query… before they even search for it.

For example, the keyword “tennis backhand” brings up a PAA box.

As you can see, the PAA is designed to answer the question that person might want an answer to right then. Or one that he or she would search for next.

7. Local Packs

Local Packs (also known as “The Map Pack”) are a set of 3 local results that shows up for a query that Google considers “local”.

(For example, “personal injury lawyer miami” or “personal injury lawyer near me”).

What’s unique about local packs is that they kind of have their own parallel algorithm. While many of Google’s ranking factors are focused on backlinks, local SEO is more about optimizing your Google My Business profile, getting good reviews and accurate NAP citations.

Regardless, local packs are super important for local businesses. Or businesses with a physical location.

That’s because local packs usually appear prominently in the search results. They also contain an interactive Google Maps map. Plus, other visual elements that help it stand out from the other organic Google search results.

8. Knowledge Panels

Knowledge Panels are featured snippet-type boxes located on the right-hand side of the page that display data that Google has on a specific entity (like a famous person, company, or event).

Here’s an example of a Knowledge Card:

What makes Knowledge Panels different from featured snippets is that the data isn’t pulled from a specific webpage. Instead, Google gets the information from The Google Knowledge Graph.The Knowledge Graph itself is sourced from a variety of sources, like Wikipedia.

9. Image Packs

An image pack is a series of images that Google displays in the search results.

(Those images come from Google Images).

In other words, Google identifies search queries where users want to see a set of images. Sometimes, these queries are obvious (like “pictures of cats”). But other times,

Google is able to figure out which queries should have an image pack based on user behavior. That’s why image SEO is so important.

For example, take a keyword like “press release”. You may not expect that search to bring up an image pack. But it does.

That’s likely because Google has tested the results with and without an image pack. And the search results with an image pack gave searchers what they wanted. So they decided to show it by default moving forward.

10. X (Twitter) Cards

Google indexes X (Twitter). And they tend to show a X (Twitter) card when you search for something that a lot of people are talking about on Twitter.

They also show X (Twitter) cards when you search for certain entities (like people or brands).

As you can see, Google isn’t just displaying a link to someone’s X (Twitter) account. It’s an interactive SERP feature that lists out the user’s recent tweets.

11. Top Stories

Top stories are results that show up for terms related to a trending news story.

This SERP feature works similarly to X (Twitter) cards. Google keeps track of trending stories (specifically, in Google News). And understands when a search matches a story that’s getting lots of traction.

The difference is that Google can technically pull any Tweet into a X (Twitter) card. But with Top Stories, 100% of the results in the news box are from Google News approved websites.

12. AI Overviews

AI Overviews, introduced in the U.S. in 2024, is a new SERP feature. It uses AI to summarize information from various sources, providing quick answers directly in search results.

Similar to Featured Snippets, AI Overviews aim to simplify access to complex information. They provide concise summaries tailored to user search intents.

However, despite users’ initial excitement, Google faced technical difficulties with AI Overviews. This led to user dissatisfaction and a bit of PR backlash.

As a result, Google dropped the frequency of AI Overviews by two-thirds across many industries.

Still, AI Overviews are a unique opportunity for SEOs. By staying ahead of the curve and being agile, they can optimize content to be featured prominently and ​​ensure they remain competitive as AI continues to shape Google’s functionality.

Learn More

Getting Started With Schema: Helpful guide for learning the ins and outs of schema markup. Which is super important if you want rich snippets.

How to Get More Google Traffic: Video tutorial that shows you ways that you can get more Featured Snippet rankings.

The Definitive Guide to On-Page SEO: Solid on-page optimization can help Google find, index and understand the content of your page. All of which can help your site get rich snippets. Or show up as part of a SERP feature.